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Author Topic: Phone calls from Microsoft (?)  (Read 959 times)
mary alger
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Phone calls from Microsoft (?) « Posted: 20 October 2011 at 01:04 PM »

This post could have been placed in several different forums as it concerns, I think, nuisance calls. About an hour ago I received a call from a lady saying she was speaking on behalf of Microsoft and that they had received a number of error messages from my computer. These, she claimed, suggested that I had some mailcious viruses etc on my computer and would I mind turning it on so that she could guide me through a process to sort it all out. We receive many nuisance calls and, like many other people I dare say, I nearly put the phone down as soon as I heard the American/Asian accent. That accent usually precedes someone trying to sell me something, what would have happened if I'd let her into my computer I dread to think. As soon as I said I wasn't interested she put the phone down, not the reaction from someone representing Microsoft I'm sure. Nobody needs me to warn them of these type of calls I know, we're all wise to them nowadays, but one second not being on your guard could cause a whole host of problems.
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funkychick
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Re: Phone calls from Microsoft (?) « Reply #1 Posted: 20 October 2011 at 01:07 PM »

This one has been doing the rounds but its always good to have a reminder to keep us on our toes thanks David
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Trigger
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Re: Phone calls from Microsoft (?) « Reply #2 Posted: 20 October 2011 at 01:25 PM »

A timely reminder!  Always remember that these callers  cannot tell you anything about your computer - the last time I had such a call I "led them on" a bit!  Telling the guy I thought it was wonderful that he could tell me about problems on my computer - especially as it's switched off!  Wink

Please note: If the caller says he is from Microsoft, or a MS authorised company -

Remember: Microsoft will not phone you personally !
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #3 Posted: 20 October 2011 at 01:55 PM »

One good thing though, funkychick and Trigger, it's made me do a scan, just in case.
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Trigger
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Re: Phone calls from Microsoft (?) « Reply #4 Posted: 20 October 2011 at 02:03 PM »

So the call has had an effect on you - you are doing a scan - but why?  If you hadn't received that call you wouldn't be running a scan!  So why do one just because of a scam phone call?  Grin

Just started a scan (using Kaspersky) - just to see how long that takes!
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #5 Posted: 20 October 2011 at 03:04 PM »

The scan reports no problems on the computer Trigger, but apparently I have an ingrowing toenail and a boil where I need a mirror to see it. Blooming clever these computers.
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boating_jo
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Re: Phone calls from Microsoft (?) « Reply #6 Posted: 20 October 2011 at 03:28 PM »

I received a "Microsoft" phone call yesterday and after being so over excited towards this man for telling me I had problems and so thankful he could cure my virus I think he got the message that I had him sussed.............. he put the phone down on me!!!

 Grin Grin Grin
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #7 Posted: 20 October 2011 at 03:43 PM »

Since starting these scans, according to Reuters, Gadaffi has been found, dead apparently. AVG rules.

                 http://www.reuters.com/article/2011/10/20/us-libya-idUSTRE79F1FK20111020?
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snowdrop
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Re: Phone calls from Microsoft (?) « Reply #8 Posted: 20 October 2011 at 04:12 PM »

there a scam going around at the moment someone pertaing to be from microsoft phones and then you have serious problems if you do as he asks
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Meryl
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Re: Phone calls from Microsoft (?) « Reply #9 Posted: 20 October 2011 at 05:28 PM »

there a scam going around at the moment someone pertaing to be from microsoft phones and then you have serious problems if you do as he asks

that is the one that we are continuously getting SD
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nikkai
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Re: Phone calls from Microsoft (?) « Reply #10 Posted: 20 October 2011 at 06:58 PM »

 in the past I told the person I had a Mac (but I don't) and he hung up!
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snowdrop
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Re: Phone calls from Microsoft (?) « Reply #11 Posted: 20 October 2011 at 09:49 PM »

my son really do have mac that how we know it scam..oh where did the odd dirty phone call go at least they were entertaing
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freelance
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Re: Phone calls from Microsoft (?) « Reply #12 Posted: 20 October 2011 at 10:18 PM »

oh where did the odd dirty phone call go at least they were entertaing
When's best time to ring?
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snowdrop
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Re: Phone calls from Microsoft (?) « Reply #13 Posted: 20 October 2011 at 10:28 PM »

well not before pm and i charge err or is it other way around
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PaulBM
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Re: Phone calls from Microsoft (?) « Reply #14 Posted: 20 October 2011 at 11:09 PM »

To see and hear what these scammers do if you continue with the call take a look at this youtube video. The guy plays along very well.  Cool

When he reads the code back to her and she doesn't twig at first. Although she does play along in the end.

http://www.youtube.com/watch?v=MuCFlR-YNdc

and another one, without video, but still very funny.

http://www.youtube.com/watch?v=60eLRf_CsrI

On a serious note, never allow anyone who cold calls you to have access to your computer and don't install any programs that they might suggest you *need*.

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funkychick
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Re: Phone calls from Microsoft (?) « Reply #15 Posted: 20 October 2011 at 11:41 PM »

That was funny
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snowdrop
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Re: Phone calls from Microsoft (?) « Reply #16 Posted: 21 October 2011 at 11:03 AM »

usually within a month or so of these calls you get a letter to say you in debt,they harris you non stop,many people give in and pay and knowing they not in debt...
thse scammers use your name but may have small detail wrong,often it someone with your name who is in debt somewhere.DONT BE FOOLED
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funkychick
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Re: Phone calls from Microsoft (?) « Reply #17 Posted: 21 October 2011 at 02:06 PM »

I ve never had any feeling deprived
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #18 Posted: 21 October 2011 at 02:36 PM »

I ve never had any feeling deprived

That's scam phonecalls, I hope you mean, funkychick.   Wink
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funkychick
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Re: Phone calls from Microsoft (?) « Reply #19 Posted: 21 October 2011 at 02:39 PM »

Yes David definately the scams - naaaaughty naaaaaughty
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #20 Posted: 21 October 2011 at 03:39 PM »

Yes David definately the scams - naaaaughty naaaaaughty

Oh for the days when I could be naughty, funkychick.  crybaby2
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