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Lowestoft Online > Community > General Community > The I.T. Suite > Topic: Phone calls from Microsoft (?)
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mary alger
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Phone calls from Microsoft (?) « Posted: 20 October 2011 at 01:04 PM »
This post could have been placed in several different forums as it concerns, I think, nuisance calls. About an hour ago I received a call from a lady saying she was speaking on behalf of Microsoft and that they had received a number of error messages from my computer. These, she claimed, suggested that I had some mailcious viruses etc on my computer and would I mind turning it on so that she could guide me through a process to sort it all out. We receive many nuisance calls and, like many other people I dare say, I nearly put the phone down as soon as I heard the American/Asian accent. That accent usually precedes someone trying to sell me something, what would have happened if I'd let her into my computer I dread to think. As soon as I said I wasn't interested she put the phone down, not the reaction from someone representing Microsoft I'm sure. Nobody needs me to warn them of these type of calls I know, we're all wise to them nowadays, but one second not being on your guard could cause a whole host of problems.
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funkychick
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Re: Phone calls from Microsoft (?) « Reply #1 Posted: 20 October 2011 at 01:07 PM »
This one has been doing the rounds but its always good to have a reminder to keep us on our toes thanks David
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Trigger
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Re: Phone calls from Microsoft (?) « Reply #2 Posted: 20 October 2011 at 01:25 PM »
A timely reminder!  Always remember that these callers  cannot tell you anything about your computer - the last time I had such a call I "led them on" a bit!  Telling the guy I thought it was wonderful that he could tell me about problems on my computer - especially as it's switched off!  Wink

Please note: If the caller says he is from Microsoft, or a MS authorised company -

Remember: Microsoft will not phone you personally !
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #3 Posted: 20 October 2011 at 01:55 PM »
One good thing though, funkychick and Trigger, it's made me do a scan, just in case.
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Trigger
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Re: Phone calls from Microsoft (?) « Reply #4 Posted: 20 October 2011 at 02:03 PM »
So the call has had an effect on you - you are doing a scan - but why?  If you hadn't received that call you wouldn't be running a scan!  So why do one just because of a scam phone call?  Grin

Just started a scan (using Kaspersky) - just to see how long that takes!
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #5 Posted: 20 October 2011 at 03:04 PM »
The scan reports no problems on the computer Trigger, but apparently I have an ingrowing toenail and a boil where I need a mirror to see it. Blooming clever these computers.
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boating_jo
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Re: Phone calls from Microsoft (?) « Reply #6 Posted: 20 October 2011 at 03:28 PM »
I received a "Microsoft" phone call yesterday and after being so over excited towards this man for telling me I had problems and so thankful he could cure my virus I think he got the message that I had him sussed.............. he put the phone down on me!!!

 Grin Grin Grin
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mary alger
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Re: Phone calls from Microsoft (?) « Reply #7 Posted: 20 October 2011 at 03:43 PM »
Since starting these scans, according to Reuters, Gadaffi has been found, dead apparently. AVG rules.

                 http://www.reuters.com/article/2011/10/20/us-libya-idUSTRE79F1FK20111020?
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snowdrop
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Re: Phone calls from Microsoft (?) « Reply #8 Posted: 20 October 2011 at 04:12 PM »
there a scam going around at the moment someone pertaing to be from microsoft phones and then you have serious problems if you do as he asks
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Meryl
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Re: Phone calls from Microsoft (?) « Reply #9 Posted: 20 October 2011 at 05:28 PM »
Quote from: snowdrop on 20 October 2011 at 04:12 PM
there a scam going around at the moment someone pertaing to be from microsoft phones and then you have serious problems if you do as he asks

that is the one that we are continuously getting SD
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