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nikkai
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ipod
« Posted: 26 August 2011 at 10:49 PM »
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Here is a little question
Has any one got a 4th gen ipod touch?
I have one (great little thing) but I can not get it to update via my 'windows' based laptop I've taken it to the Apple store twice now to have the updates done and again there is a pop-up telling me to update the software but no joy I just get a failed message
Even if I try to just download the update for install at a later time I get the same result.
is this normal for ipods or is it just because I am running a windows machine with itunes rather than an Apple.
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Boatbuilder
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Re: ipod
« Reply #1 Posted: 26 August 2011 at 10:57 PM »
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I don't have an ipod but I have the iphone 3GS and have had no problems with that and my windows laptop. What did they say at the apple store?
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 An Oyster 575 |
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nikkai
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Re: ipod
« Reply #2 Posted: 27 August 2011 at 12:09 AM »
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The first time I went in they said that because it was a 4G the software was not uptodate enough and it was why I got the error.
I reloaded itunes as instructed
The next time I had the pop up it failed several times so I went back to the store and they had a problem up dating the software?
I again reloaded itunes as instructed but this is still a problem,
There seems to be no difference to the running of the ipod and it has played faultlessly since I have owned it even to the videos I have
it is so annoying to have a pop up each time I connect to my laptop
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There are NO strangers HERE ! Only Friends who have not yet met....
One cannot think well, sleep well,live well if one has not dinned well "virginia woolf"
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nikkai
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Re: ipod
« Reply #4 Posted: 27 August 2011 at 12:46 AM »
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Yes I have the latest itunes (according to the download that is)
Have tried to just download the update
Have tried to download and update manually
have tried to download and update automatically
have even linked the ipod direct but no joy I get the same error message each time
even went to a different computer and changed the sync to that but the same happened
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There are NO strangers HERE ! Only Friends who have not yet met....
One cannot think well, sleep well,live well if one has not dinned well "virginia woolf"
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Annie
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Re: ipod
« Reply #5 Posted: 27 August 2011 at 11:19 PM »
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That is an odd one.....I run windows and never have a problem with updating, I assume your music etc is stored in your Window's music folder as Itunes is just a player so might be worth uninstalling iTunes and then restalled it again and import the music again. Also it might be an idea to reset the ipod to factory settings and start all over again.
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nikkai
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Re: ipod
« Reply #6 Posted: 27 August 2011 at 11:43 PM »
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Hi Annie,
I have uninstalled and reinstalled itunes several times (at the instructions from the Apple store)
My music is in itunes and I really do not want to load the library again 19.72 Gb of music
Though I like my ipod I am getting a little ticked off with it and its (Apples) ideas of control over what it will allow etc.
I have and own cd's so have loaded then to the itunes so I can listen while at work but some will not load the information because that info needs to be downloaded from some web site which can not find the album or tune I have so it gets listed as "unknown" and then to edit that you get all sorts of "cant do that etc"
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There are NO strangers HERE ! Only Friends who have not yet met....
One cannot think well, sleep well,live well if one has not dinned well "virginia woolf"
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JollyJapes
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Re: ipod
« Reply #7 Posted: 27 August 2011 at 11:47 PM »
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Check your iPod settings. There are two options; allow iTunes to control your library or use your iPod as a media storage device. I always recommend the latter, as the former is very restrictive. Maybe your device has somehow changed to the other type?!
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Annie
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Re: ipod
« Reply #8 Posted: 28 August 2011 at 12:04 AM »
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I agree JJ but I still think it would be worth a try to put the ipod back to factory settings. Nikka though your music is showing in Itunes it's stored elsewhere (Wndows library) and reads the music from this library so if you delete the music from Windows library you would lose everything on the iPod and in Itunes.
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It doesn't matter who wins as long as you win together
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funkychick
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Re: ipod
« Reply #10 Posted: 28 August 2011 at 08:20 AM »
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Maybe you have a faulty one
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Meryl
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Re: ipod
« Reply #11 Posted: 28 August 2011 at 11:57 AM »
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Maybe you have a faulty one
I was going to suggest getting a refund.
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nikkai
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Re: ipod
« Reply #12 Posted: 28 August 2011 at 01:17 PM »
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Maybe I have explained this wrong
when I connect the touch to my laptop itunes starts automatically this brings up a pop up telling me there is an update to down load
So click to download and install to the ipod = result failed D/L
Click to D/L ONLY = result Failed D/L
Log on to the Apple store Direct via ipod and select D/L and install = result failed select D/L only = result failed D/L
The ipod touch 4G is working fine it is just the download of an update which is giving me stress (well not really)
I have tried on two different laptops (one with Vista, one with W7) and I did try with my old desktop running XP but that did not like the version of itunes so was a no brainer to start.
The ipod will communicate with B.T and it will 'bump' and log on via wifi etc so I don't think there is a problem with the ipod itself I think it's the D/L or download manager which according to Apple is the latest and is uptodate.
I have now told my itunes NEVER to show me the pop up to install updates.
which is a little annoying as in my view you pay £? ?? for a unit which you expect to be faultless in evey way and like Microsoft the support is free and current (ie updated regularly)
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There are NO strangers HERE ! Only Friends who have not yet met....
One cannot think well, sleep well,live well if one has not dinned well "virginia woolf"
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Re: ipod
« Reply #13 Posted: 28 August 2011 at 03:43 PM »
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Nikkai, it may be a problem with the actual downloaded software itself. I had a similar thing with Windows. I am running Windows Vista and I have Microsoft Office 2007. Back in June there was an update appeared for MS Office but every time I tried to install it, it failed. Then out of the blue about 2 weeks ago it installed - no problem.
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An Oyster 575
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nikkai
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Re: ipod
« Reply #14 Posted: 28 August 2011 at 07:02 PM »
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I know what you mean I also have had some Microsoft programs not load correctly and then when a new installer package is developed it all goes swimmingly
I had the nice people from the Apple store assist when we uninstalled the old package then cleaned the C drive then installed the new version which went in fine (according to the machine and the tests they did) but still the update would fail.
As I have said I have turned off the auto update now.
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There are NO strangers HERE ! Only Friends who have not yet met....
One cannot think well, sleep well,live well if one has not dinned well "virginia woolf"
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JollyJapes
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Re: ipod
« Reply #16 Posted: 22 September 2011 at 10:21 PM »
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sounds like you have the itunes and ipods set wrong, they are set to be controlled from itunes directly. means that when adding ipod to a different copy of itunes, it will wipe old tunes and add all that are in current itunes tracklisting. What u need is to have them set as data storage devices, which will allow 'you' to decide what to do. Cant remember much more than that, as its been 3 years since I last did it. I was the 'go to' guy in the backpackers hostel to copy tracks from one ipod to another, as itunes didnt like you doing that and it needed 'work' to do this.
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nikkai
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Re: ipod
« Reply #17 Posted: 23 September 2011 at 12:41 PM »
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Apple restrict the swapping of music files via ipod iphone etc so you will have to use an outside program to get round this small annoyance.
My daughter uses media widget for her and her partners ipods
Though I have not used it she recommends it as you can then keep the play list and files which are on the ipod
Otherwise when you connect to a different computer (one not registered in the ipod) it will delete the content and rewrite with the computers itunes library
Apple "hu"
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There are NO strangers HERE ! Only Friends who have not yet met....
One cannot think well, sleep well,live well if one has not dinned well "virginia woolf"
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JollyJapes
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Re: ipod
« Reply #18 Posted: 23 September 2011 at 03:45 PM »
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That's actually not strictly true. Yes Apple restrict the way in which you can swap MP3's, as they want you to all keep on paying for them through iTunes and downloading them. MP3's are stored on an iPod in system files, which are hidden by default. You simply have to browse your iPod files using the computer system via My Computer and then clicking on the iPod, and then you go into folder options and selct the option to 'show' system files. The MP3's are not stored in a nice manner, so it takes a while to find one specific file you want, but at least you can copy files from an Ipod onto a pc, and then back onto another iPod.
Also, the advice above about deleting contents is not always true. As I already stated, there are 'two' options for using iTunes with an iPod. The first option links the iPod to Itunes and yes, it will delete the contents of another iPod when connecting. However, the second option is to use the iPod as a storage device. This is the better option, but many people do not even know that this option is available. Using this option, iTunes will 'not' delete your contents.
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