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Lowestoft Online > Community > Strictly Lowestoft > Services & Tradesmen > Topic: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below.
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robbie2010
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #10 Posted: 27 January 2010 at 08:42 PM »
My son, who lives close to Gisleham has given up on broadband. After countless phone calls and visits from enginners BT have given up trying to provide him with a broadband connection. His only alternative is a mobile connection and that isn't too good either!!
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Meryl
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #11 Posted: 28 January 2010 at 06:45 AM »
Thank you.
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Gary
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #12 Posted: 28 January 2010 at 09:22 AM »
I have just looked at some of those links and tests and my area atop the town is apparently quite good. My download speed is 910 mbps, upload speed was 230 mbps and I am approximately 756 metres from the exchange. All the cables here are overhead and probably "as the crow flies" so there's no turning around corners (like with underground cables). I think that generally the longer the cable is to your home from the exchange, then the slower the speed you can expect!
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benbird7
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #13 Posted: 28 January 2010 at 10:48 AM »
For the most accurate results go here - http://www.thinkbroadband.com/speedtest.html for some reason speedtester.net results can fluctuate, although I have never really had too much of an issue with it, I think it's because the server quality can vary and therefore affect your results.

In terms of IP profiling, if you are on a standard BT ipstream product (i.e. not LLU) go to this link http://speedtester.bt.com/ enter your telephone number and let it run, it will do a test showing the connection speed of your line along with what IP profile you have currently in place, the more stable your line and longer the connection that will increase your profile, if your on LLU like orange, sky etc then there is no profiling in place and you won't be able to run that test.

Gary you're on a 9.1Mb down 0.23Mb upload for claficiation, although I would expect given your speeds a higher upload, normally its up to 1Mb up and your only on a quarter of that, are you sure Zen are not capping your upload speed? Your certainly right on the longer the distance of cabling the less speed you get, I quote :

"Attenuation is a term used to describe the reduction of the adsl signal strength that occurs on the copper pair over distance and is measured in dB decibels. The further you are away from the exchange the higher your attenuation figure will be as the signal loss increases."

Read more: http://www.kitz.co.uk/adsl/linestats.htm#ixzz0du5YAjGJ

I think I was about 450m from exchange when I lived in town centre, so could get quite a bit there now.

For anyone that is interested my ISP - http://www.xilo.net/adsl_broadband/ is offering free migration over to their LLU up until 31st March, you just need to complete your order and enter the coupon code FREEDSLMIG, its for the Pro16H option and if your in Lowestoft you'll connect via the C&W llu, going LLU can really help on longer lines as it cuts out the bras profiling. I can vouch for these guys after about 6 ISP's over the course of about 8 years. First one being Tiscali - AVOID.

On another note - I got myself a Vodafone suresignal yesterday and plugged it in (minimum requirements of 1Mb) as my Vodafone signal downstairs at home is very poor, I now get an excellent full 3g signal throughout the house Smiley.

I said I was going to go back to o2 as poor signal indoors, was on sim only but had recently brought sim free N97 so didn't need new phone, managed to get the Suresignal free (meant to be £150), 600 anytime mins, unlimited texts and unlimited internet, 50mms for £15 a month on 12month contract (totalling £180), also found out you can upgrade 60days before the end, so will be November Smiley will go for Noka N900 then I think Tongue as by then Nokia should have ironed out all the firmware issues!
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Gary
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #14 Posted: 28 January 2010 at 12:07 PM »
I have used the "thinkbroadband" website many times and I am also a member there! I am still currently on Zen's up to 8mb service and I know that I am just about getting the limit of what that service can provide. (I think about 7.1 would be the absolute tops?) They are just about to transfer me (free of charge) to their up to 20 mb service and I am expecting to get downloads speeds of around 17 mbps judging by my routers attenuation and noise margin results.

Zen don't cap or do traffic shaping of any kind which is why they charge a premium for their services. Having heard many horror stories from people who have been with the likes of Tiscali (I concur that you should avoid these like the plague!), I am happy to pay a premium for Zen's quality service. The speeds I get are more or less constant throughout the day and evening with no drops or drop-outs in service either. Their customer service should you ever need them, are just superb! You can also migrate to Zen free of charge and there is no closing date!

In my opinion broadband is a commodity and like anything else, you really do get what you pay for! If you see a broadband offer where the prices look too good to be true, then they probably are just that! Cool

* 2010-01-28_115753.jpg (72.61 KB, 584x558 - viewed 459 times.)
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benbird7
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #15 Posted: 28 January 2010 at 12:29 PM »
Sorry, that's why I don't like speedtest.net, that last link looked like you were already on adsl2+ hence I thought you should be getting a better upload, the new speedtest does show under 8Mb therefore the 0.4Mb upload relates correctly. When you move over to the 20Mb with Zen your upload should hit 1Mb nearly then Smiley

I agree that you do get what you pay for and certainly Zen user experiences and reviews reflect that, but I have found the service (in the 6 months I have now been with them) not only from customer service perspective with Xilo great but also consistant speed, truely unlimited bandwidth allowance, if you do feel like making a saving, then Xilo would be a good choice, working out at £17.61 a month I find it extremely good value for money. You would also be connected at adsl2+ which would give you up to 24Mb download speeds and 1Mb upload speeds, the same that you will be moving over to Zen with.

I expect you may be in the same situation as my Dad though, he is still with his ISP, mainly as his Email is with them. I have hotmail and gmail email addresses along with a couple of domains in my name so I can get mail through them too. Gmail for a free email account should suit most.
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Alice
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below « Reply #16 Posted: 28 January 2010 at 10:23 PM »
I've moved this to Services and Trades, as this really isn't a Debate issue, but discussion about a service, it's fees and it's reliability.

alice
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benbird7
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #17 Posted: 10 February 2010 at 04:56 PM »
Quote from: Gary on 28 January 2010 at 12:07 PM
I am still currently on Zen's up to 8mb service

Worth noting Gary if you see the link here

http://www.ispreview.co.uk/review/top10.php

You'll see Xilo are ahead of Zen etc, I can certainly recommend them on the Lowestoft exchange, great connection speeds at all times, no usage allowance, it is truely unlimited, have hit 200gb on a couple of occasions and no one batters an eyelid.

Works out at £17.61 (inc VAT) on their Pro16H which is the product you would want they are also offering free migration atm (saves you £40) new subscribers simply need to complete their order and enter the coupon code FREEDSLMIG. Valid until end of March.
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benbird7
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Good link here to see speeds others get in your location within Lowestoft, enter your postcode and take a look http://www.top10-broadband.co.uk/speedtest/streetstats/#home_lowestoft_download_0_all_all_3_1
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PaulBM
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Quote from: benbird7 on 10 February 2010 at 04:56 PM
You'll see Xilo are ahead of Zen etc, I can certainly recommend them on the Lowestoft exchange, great connection speeds at all times, no usage allowance

You certainly put a good case forward for Xilo. Are you an employee? Wink

I am with Zen too and find the connection first rate. They did dump us off for 8 hours or so when  they swapped us over to the new ADSL2+ equipment, not the 15 minutes their email informed us of. Of course, it wasn't really Zen doing the swap, but dear ol' BT.  Smiley

I haven't had any further communication from Zen about upgrading to ADSL2+, but as I see it, all that will do is allow us to get to our cap faster.
I have also noticed that our speed has dropped a bit since the swap.

From our router tonight...
DSL Modulation Mode:      GDMT         
DSL Path Mode:      INTERLEAVED         
Downstream Rate:      7616 Kbps         
Upstream Rate:      448 Kbps         
Downstream Margin:      10 db         
Upstream Margin:      26 db         
Downstream Line Attenuation:      28         
Upstream Line Attenuation:      17         
Downstream Transmit Power:      0         
Upstream Transmit Power:      0

We'd save about a tenner a month with Xilo and we wouldn't need to be careful on the odd occasions we do run close to our current monthly cap. Hmmmm.
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