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Lowestoft Online > Community > Strictly Lowestoft > Services & Tradesmen > Topic: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below.
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Author Topic: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below.  (Read 6518 times)
benbird7
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lol no not an employee, work for a house builder Tongue I have had rubbish ISP's, okay ones and in comparison this ones superb so thought I'd spread the word Smiley others agree more reviews here - http://www.ispreview.co.uk/review/products/726.html

You would actually go over to the adsl2+ product if you re connected to the Lowestoft exchange, with that info I would of thought you can guestimate line speeds of at least 16mb and up probably nearer18-20mb, it would cost you £10 less for the priveledge and no download limits Wink

I know they are running that promotional offer, but you would need to order by midnight tonight to remove the £40 migration fee to them, code I think was in the first sig.

*EDIT" - just checked website http://blog.xilo.net/ they'v extended it until the end of June, so wouldn't cost anything to move to them, if you wanted to.
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Cheeseford
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Benbird7 - xilo sound pretty good. They seem to be on a par with Vivaciti, who I've been with since December, on their unlimited ADSL2+ product. I can't fault them. First I heard of them was a flyer through the door, but I did some background reading and the reports were all favourable, so I signed up. I'm about half a mile from the exchange and I'm syncing at just over 15mb, with throughput of around 13mb, but it's rock solid and reliable. They're currently charging £17.04 inc VAT.
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benbird7
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I was with them, but support seemed to take a while to respond, now Xilo normally respond to any tickets raised within about 10mins to an hour.

Comparing the two much prefer Xilo, connection wise they are both connected through the C&W LLU network so exactly the same.
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Lpeek
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Carlton Colville is particularly bad, my mum is only just able to get broadband and often ISP's say theres no point  in her even having it when she calls to switch provider. it was around 0.3 mbps down last time i checked!
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Boatbuilder
John
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Quote from: Lpeek on 29 April 2010 at 12:55 PM
Carlton Colville is particularly bad, my mum is only just able to get broadband and often ISP's say theres no point  in her even having it when she calls to switch provider. it was around 0.3 mbps down last time i checked!

Yes, I agree with you, Lpeek, although I am fairly lucky as I get between 1.75 & 2.0 MB sync speeds.  Of course I don't know where your mum lives, is it in the village area?  I live not far from Rainbow (Co-op).  With all the developments that have sprung up in the CC area over the years I believe BT should build a new exchange to cover this area.  Maybe we should petition them!!
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The Echo Wheel of Liverpool
benbird7
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Agree with you BB, Lowestoft has sprawled out so far south and the infrastructure has not been upgraded certainly in terms of telecoms to accommodate.

Are either of you connected to LLU? ie sky, talktalk, tiscali or aol - http://www.samknows.com/broadband/exchange/EALOW

That will sync as fast as it can, that bad point about standard bt products is on longer lines, where there more likely to be stable, then a bras profile can severely impact your throughput if you have a few disconnections.

I'm near the Tesco garage, stats are :

ADSL Link             Downstream     Upstream
Connection Speed    2980 kbps    1020 kbps
Line Attenuation    58.0 db    35.9 db
Noise Margin            5.9 db    5.9 db

Speedtest is :



You can get yours from your router how to obtain these from here http://www.kitz.co.uk/adsl/frogstats.php it will give an indication of what sort of speed you should be getting, the most important one is the line downstream attenuation, feed that into here http://www.kitz.co.uk/adsl/max_speed_calc.php and it will tell you roughly give or take what speeds you can expect.

When I first moved into this house, on the bt profiling system I was on half a meg, lucky if it crept up to 1mb occasionally, I am now at that speed consistently.
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Trigger
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Re: Speed tests.  Carried out two yesterday within a couple of minutes of each other - the first gave a download speed of 36.34 Mbps and the other gave 6088 Kbps.  It’s the usual question - why does one give the result in Mbps and the other in Kbps?  Why can’t there be a standard “measure” - so that those of us who are less computer-literate could understand them?   If they were both in the same format, are those two similar - or are they as different as originally shown?

The first was with ‘speedtest.net’, the second with ‘broadbandspeedchecker”.

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Lpeek
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Quote from: boatbuilder on 29 April 2010 at 10:40 PM
Yes, I agree with you, Lpeek, although I am fairly lucky as I get between 1.75 & 2.0 MB sync speeds.  Of course I don't know where your mum lives, is it in the village area?

She lives in new carlton, in the Dales around deepdale/colsterdale etc Smiley so its close to the old village area but not quite Smiley



Quote from: benbird7 on 29 April 2010 at 11:58 PM
Agree with you BB, Lowestoft has sprawled out so far south and the infrastructure has not been upgraded certainly in terms of telecoms to accommodate.

Are either of you connected to LLU? ie sky, talktalk, tiscali or aol - http://www.samknows.com/broadband/exchange/EALOW

She wasn't connected to LLU a month or two back, but they have connected now, and she has just switched to Sky, but unfortunately it hasn't really done much for the speed. Luckily she doesn't really need a speedy connection Smiley

I agree that the exchange needs to be updated for the whole area! The funny thing is that if you cross the road over to kessingland they get the full 8mbps offered! They have a lovely new exchange Sad Would have thought that if they can put a new one there than could have upgraded the one in carlton that serves even more homes.
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benbird7
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You would of thought so, strange how BT operate, I think the next best thing we've got to wait for is FTTC which is fibre to the cabinet, as fibre optic cable has a lot less reduction in speed over distance this would even allow Carlton Colville owners to achieve up to 20mb or more.

BT can't even guarantee broadband up the Bloodmoor area, one of the first things I look for if I see a house I like is what speed it gets now! Oh well, come on BT sort out FTTC for lowe!
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mattjohnson333
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Re: Broadband in Lowestoft - if you're struggling with speeds! i.e. 2mb or below. « Reply #29 Posted: 17 September 2010 at 01:33 PM »
Hi guys, I see from the last post there hasnt been any activity on this thread since May, however its helped me a great deal just reading through all your constructive posts so far.

Basically I was wondering if anyone could help me with my similar issues to those stated throughout this thread.

Im in my mid 20's and just recently moved in with my long term partner who lives in the kirkley area of Lowestoft.

Im an avid gamer and enjoy playing on the PS3 and also use internet browsers like 99.9% of the population do.

At my previous home off Normanston Drive next to the old Firestation in the Normanston Park area, I was on a higher end BT package connection. The household had over 5 different computers and various consoles using the broadband and as most likely expected suffered problems with poor speeds and such. BT engineers constantly visited the home and always said sorry this is what your stuck with and thats that. Eventually on the acting of my father (whos knowledge is far greater than mine on this subject) suggest putting a new phone line which BT eventually agreed to and the Download shot up to on average 6.6mb/s and greatly improved webpage load times and reliability of being able to play games online without lag or losing connection suddenly mid game.

Now Ive now moved out of that home and in with my long term partner which is in the Kirkley area i'm suffering from near suicidal speeds and drop outs and with my low knowledge on this subject I was hoping someone may have some good advice.

In my missus home shes on a Sky Broadband package which she got along with her Sky plus deal etc....

On initial speed tests she was getting a download of 1.29 on average but 4/10 tests would see it drop as low as 0.67 randomly. Symptoms I was recieving when playing online games such as Call of Duty modern Warfare was very laggy game play and delays, only 2 or 3 signal strength bars on the in game menu's and also suddenly booting from games due to sudden out of the blue loss of connection. When randomly losing connection switching the wireless off and leaving it a few mins seemed to sort the problem until the next random loss of connection mid game with continued lag throughout.

A call to Sky which as usual cost a bomb eventually got answered and I briefly explained my symptoms and problems. They straight away said they will up it as they make allowances for gamers and would also speed the webpage loading up (which wasnt to much of an issue other than when it randomly drops out).

Over the phone they said my download is now at 3.3 when they did a test which when i conducted my own tests once off the phone was found to be around the 2.3-2.6 mark.  This of course was better than the 1.29max I was getting and the lag in online games seemed to have been sorted for 90% of the time. But the signal strength in game was still only 2-3 bars and despite the laggy feeling of the games no longer being present Id still suffer the sudden booting from game which is very annoying when your on the game of your life! lol.


Now upon visiting various other sites you guys have mentioned I know that Lowestoft has awful problems with broadband speeds and such and the area im in now with the missus in Kirkley isnt ideal, and upon visiting her sisters in the newer area of Carlton Colvile I see the issues you guys have stated (although not too much worse than what im suffering in Kirkley).

Is there any suggestions to what may help improve my problems. Im assuming simply changing internet provider isnt going to make much difference as although they can test over the phone im doubting highly many would guarentee to beat what ive already got but would simply suspect they can simply out do sky (slightly) to try make a sale.

or am I wrong, please correct me on anything, as ill never take offense as you guys certainly know a whole lot more than I do on the subject.

Moving in with the missus and working with her Broadband has made me a whole lot more grateful for the speed I was getting with BT at my previous address.

Is Xilo that people mentioned any good? as Id never previously heard of them? Im just desperate for any help or info that could aid me in being able to establish some sort of better reliability of the connection or better service.

Really hope someone can help. Any input is welcome.
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